Privacy Policy

Last updated: 08/12/2025

1. Introduction

Welcome to AfricanBlackBear.co.za (hereafter “we”, “us”, “our”, or “the Website”). We respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website or services.

We aim to comply with the requirements of POPIA and other relevant South African legislation regarding the processing of personal information. Wikipedia+1

By using our website, or submitting information to us via forms, you agree to the practices described in this Privacy Policy.

2. What Information We Collect

We may collect and process the following types of personal information when you interact with our website, including but not limited to when you: fill in a form, request information, make a purchase, subscribe to a newsletter, or contact us directly:

  • Name

  • Email address

  • Telephone or mobile number

  • Postal or physical address (if required for delivery or shipping)

  • Payment or billing information (only when placing orders, if applicable)

  • Other information you choose to provide (for example: feedback, comments, preferences)

  • Usage data — IP address, browser type, pages visited, time/duration of visit, device information and other analytics data (if we use analytics or similar tools) Civils 2000+2Net Lawman+2

We collect only the information that is necessary for the purpose for which it is collected (“data minimisation”). WWISE+1

3. How We Use Your Information

We use your personal information only for legitimate purposes, such as:

  • Processing and fulfilling your orders or requests

  • Communicating with you (e.g. to respond to enquiries, send confirmations, updates)

  • Providing you with products or services that you requested

  • Improving our website and services — for example, via analytics and user feedback

  • Sending you marketing or promotional communications only if you have explicitly consented to receive them

  • Complying with legal obligations

We will not use your personal information for any purpose other than the ones described above unless we obtain your explicit consent.

4. Sharing and Disclosure of Personal Information

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your personal information only in the following circumstances:

  • With trusted third-party service providers who assist us in operating the website, processing payments, delivering products, or carrying out services — but only under confidentiality agreements and strictly for the purposes described above. Ceva South Africa+1

  • When required by law or in response to a valid request from public authorities (e.g. compliance with court orders or legal processes)

  • To protect our rights, property or safety, or those of our customers or others, in appropriate circumstances

We ensure that any third-party providers or partners we share data with adhere to confidentiality and data protection obligations consistent with POPIA standards. Environmental Law Association SA+1

5. Data Storage, Security, and Retention

  • We implement reasonable security measures — technical and organizational — to protect your personal information from unauthorized access, loss, misuse, or disclosure. WWISE+1

  • We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (or such extended period as required by law), after which we will delete or anonymise the data. WWISE+1

  • We will take reasonable steps to ensure that the personal information we hold is accurate, complete, and up to date. WWISE+1

6. Your Rights

As a data subject under POPIA, you have the following rights with respect to your personal information:

  • Right of access: You may request a copy of the personal information we hold about you. SME South Africa+1

  • Right to correction/update: You may ask us to correct or update inaccurate or incomplete information. WWISE+1

  • Right to deletion/erasure (where applicable): You may request that we delete your personal information when that is legally permissible. WWISE+1

  • Right to limit or object to processing: Where processing is based on consent or legitimate interests, you may restrict or object to such processing. WWISE+1

  • Right to withdraw consent: Where we rely on your consent to process data, you may withdraw it at any time (though this may affect our ability to provide certain services). Ecommerce Development+1

  • Right to data portability: Where feasible, you may ask that we provide your data in a structured, commonly used, machine-readable format. SME South Africa+1

If you wish to exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to:

  • Enable website functionality (e.g. keeping you logged in, maintaining your session)

  • Understand how visitors use our website (analytics)

  • Improve site performance and user experience

If we use cookies or tracking, we will indicate this clearly and — where required — obtain your consent. You may also control or disable cookies via your browser settings. Please note that disabling cookies may affect certain features of our website. Environmental Law Association SA+1

8. Third-Party Links & Services

Our website may contain links to external websites, payment gateways, or third-party services. Once you leave our site (e.g. to complete payment, view other content, or use a third-party service), you are subject to the privacy policies of those external sites. We encourage you to read their privacy policies before providing any personal data.

9. Children and Minors

Our website is not designed for, nor do we knowingly collect personal information from, minors under the age of 18. If you believe a child under 18 has submitted information to us, please contact us and we will promptly delete any such information.

10. Changes to This Privacy Policy

We may change or update this Privacy Policy from time to time (for example, to reflect changes in law or our data practices). The “Last updated” date above will indicate when the policy was last revised. If we make any substantial changes, we will notify you by posting the updated policy on our website or by other communication methods as appropriate.

11. Contact Information

If you have any questions, requests or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us at:

  • Email: [insert contact email]

  • Address: [insert physical/postal address]

12. Acceptance

By using our website or submitting your personal information, you confirm that you have read, understood, and agree to the practices described in this Privacy Policy.

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